About Me
Hey! I'm James, a product leader based in San Francisco who's passionate about building products that genuinely improve people's lives. Currently, I'm leading product development for AI-powered automation tools at TechFlow AI, where we're reimagining how teams work together.
I've spent the last 8 years at the intersection of technology and human experience, shipping products used by over half a million people worldwide. My approach combines data-driven decision making with deep empathy for users—because the best products don't just solve problems, they delight.
Before diving into product management, I started as a software engineer, which gives me a unique perspective when working with technical teams. I speak fluent "engineer" and "designer," which helps me bridge gaps and build alignment around our vision.
"The best products feel inevitable in hindsight. Getting there requires equal parts vision, execution, and the humility to learn from users."
Expertise
Product Strategy
Technical Skills
Leadership
Experience
Senior Product Manager
Leading product strategy for AI-powered workflow automation platform serving 500K+ users across 120 countries.
- Shipped AI assistant feature that increased user productivity by 40%, generating $8M in ARR
- Led redesign of core UX that improved NPS from 42 to 68 in 6 months
- Built and scaled product team from 3 to 12 people across engineering, design, and analytics
- Established data-driven product development framework adopted company-wide
Product Manager
Managed cloud infrastructure products and developer tools, collaborating with enterprise customers including Fortune 500 companies.
- Launched API platform that grew to 50K developers in first year
- Reduced infrastructure costs by 35% while improving performance metrics
- Partnered with sales to close $4M in enterprise contracts
Associate Product Manager
First PM hire at early-stage Y Combinator startup. Helped grow from beta to 10K users and Series A funding.
- Defined product vision and roadmap from 0 to 1
- Conducted 100+ user interviews to validate product-market fit
- Shipped MVP in 3 months that led to Series A fundraise
Featured Work
AI Writing Assistant
Architected and launched an AI-powered writing tool that helps teams collaborate 3x faster. Featured in TechCrunch and Product Hunt #1 Product of the Day.
Developer API Platform
Built a comprehensive API platform from the ground up, now serving 50K+ developers with 99.99% uptime and industry-leading documentation.
Mobile App Redesign
Led complete mobile app overhaul that increased daily active users by 150% and improved App Store rating from 3.2 to 4.7 stars.
Beyond Work
🎸 Music Production
I produce electronic music under the alias "Midnight Architect." My tracks have been featured on Spotify editorial playlists and I've performed at local SF venues. Always exploring new synthesis techniques and sound design.
🏔️ Hiking & Backpacking
Completed the John Muir Trail in 2024 and exploring California's diverse landscapes. Recent favorite: watching sunrise from Mission Peak. Currently training for a Patagonia trek.
📸 Photography
Street and landscape photographer shooting on Fujifilm X-T4. My work has been featured in local galleries and I occasionally shoot portraits for fellow founders. Love capturing the energy of SF's neighborhoods.
☕ Coffee Roasting
Home coffee roasting enthusiast with a small setup in my apartment. Currently obsessed with Ethiopian Yirgacheffe and experimenting with different roast profiles. Always happy to geek out about coffee science.
📚 Reading & Writing
Voracious reader of sci-fi, philosophy, and product literature. I write occasional essays about product thinking and technology on Medium, where I have 5K+ followers.
🚴 Cycling
Road cycling through Bay Area routes on weekends. Completed the Marin Century last year and training for the Big Sur Coast ride. Nothing clears my head like a long ride along Highway 1.
Let's Connect
Always happy to chat about product, technology, or grab coffee in SF!